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How ace66 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad or Rocket.

Account data protectedbKash, Nagad, Rocket payment privacyYour rights, clearly statedNo third-party selling of your data
ace66 How ace66 Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We use SSL encryption across all pages, including the cashier where your bKash, Nagad and Rocket transactions are initiated. Account access requires a one-time password sent to your registered mobile number, so even if your login details are compromised, an attacker cannot get in without your phone. We review our data practices regularly and update this policy when our processes change — check this page for the current version.

SSL Encryption

Every page on ace66 runs over SSL. Your account credentials and bKash or Nagad payment references are transmitted encrypted end to end.

OTP Account Access

Login is protected by a one-time password sent to your registered mobile number. No access goes through without that confirmation step.

Data Retention Policy

We hold your data while your account is open and for a further period after closure, as applicable rules require. You can request early deletion through support.

Cookie Controls

Session cookies keep you logged in across the lobby and cashier. You can block non-essential cookies in your browser, though this may affect how the platform loads.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct or remove personal data tied to your ace66 account, our support team handles privacy requests directly. Send your request through live chat or email and include your registered mobile number so we can verify your identity before making any changes.

Team online

Live Chat

Open the chat widget from any page on ace66 and raise your privacy request. We ask for your registered number to confirm it is really you before acting.

Email Support

Write to our support address with your account details and the specific data request — deletion, correction or access. We aim to respond within the timeframe local rules require.

Account Settings

Some data preferences, such as marketing contact, can be adjusted directly inside your account dashboard without contacting support — look under profile settings.

Common Privacy Questions From Our Account Holders

Below are the questions we hear most often about data, account privacy and your rights as someone who holds an ace66 account. If your question is not here, reach us through live chat.

We collect your name, mobile number, and login credentials. When you deposit via bKash, Nagad or Rocket, we record the transaction reference to credit your account correctly — nothing beyond what is needed.

We share transaction references with the payment processors that handle bKash and Nagad transfers, only to confirm your deposit. Those processors operate under data terms equivalent to ours and do not use your details for marketing.

Yes. Submit a deletion request through live chat or email with your registered mobile number. We will verify your identity first, then process the request within the timeframe that applicable rules require.

Session cookies keep you logged in as you move between the lobby and the cashier. Analytics cookies help us spot broken flows. You can block non-essential cookies in your browser settings, though some features may behave differently.

Yes. SSL encryption covers all traffic on ace66 whether you access it on mobile or desktop. The OTP login step adds a second layer — your phone must confirm every new session.

We retain account records for a defined period after closure, as required by applicable rules. If you want your data removed sooner, contact support and we will review what can be deleted ahead of that period.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.